Since its first session in 2014, WISER has now conducted its In-patient Crisis Response System Evaluation (ICRSE) Program at 11 different UPMC hospitals and ran 94 in-situ sessions for approximately 1600 staff members. The program?s goal is to improve how staff and hospitals respond to medical crisis. Program Director Tom Dongilli, works with requesting facilities to implement the ICSRE program and develop educational programs to address varying needs. If your facility is interested in conducting the ICRSE program or you have questions, please contact Tom Dongilli AT, CHSOS, Director of Inpatient Crisis Response System Evaluation Program for UPMC at or call 412-648-6073.